Get Help With RACV Insurance – Claims, Roadside Assistance

Since 1903, the RACV has been one of Victoria’s largest member organizations and most trusted brands. They deliver excellent experiences for their Members and consumers by offering a variety of products and services in the energy and leisure, home, insurance, roadside assistance, automobile, and mobility sectors.

If you want to Get Help with RACV Australia for their services of products, here we sharing details about RACV General enquiries department, email support, head office address, claims number, insurance support details.

Help With RACV

Any Issue with RACV Services

RACV representatives team are help with a wide range of enquiries, including:

  • Roadside assistance
  • Membership enquiries
  • Insurance claims
  • Account management
  • Feedback and complaints

General enquiries – 13 72 28

For general inquiries with RACV, you can get in touch with their support department by calling at 13 72 28. You can also send an online enquiry anytime or call between 7am to 11pm, including weekends and public holidays.

If you are calling from overseas call at +61 3 8627 0122.

Roadside Assistance – 13 11 11

You can get emergency roadside assistance 24 hours after you purchase your subscription. For RACV Emergency Roadside Assistance call at 13 11 11 and tell your name, where you’re located and what’s gone wrong.

RACV Insurance claims Department

There are a few ways to get on touch with RACV insurance department:

Over the phone

You can call the RACV insurance department on 13 19 03, if you have any questions related RACV claims, the claims team are ready to help. You can use this number for motor, home, boat, business and caravan insurance claims.

For travel insurance claims, call 1300 207 387.

Claim online

You can submit claim online for car insurance, caravan, home insurance, and trailer insurance, and motorcycle insurance.

RACV Headquarters Information


485 Bourke St,
Melbourne VIC 3000

PH: (03) 9790 2211

What time does RACV open?

Here we list out RACV opening and closing hours in the Table.

RACV hours today Opening hours Closing hours
Monday 07:00 AM 11:00 PM
Tuesday 07:00 AM 11:00 PM
Wednesday 07:00 AM 11:00 PM
Thursday 07:00 AM 11:00 PM
Friday 07:00 AM 11:00 PM
Saturday 07:00 AM 11:00 PM
Sunday 07:00 AM 11:00 PM

Which day RACV holiday close ?

  • Christmas Eve
  • Christmas Day
  • Boxing Day
  • New Years Eve
  • New Years Day
  • Anzac Day

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