NRMA: Get Help with Claims, Insurance & General enquiries

NRMA, is a mutual organization that provides a wide range of services, including roadside assistance, motoring advice, car insurance, insurance solutions and other services.

If you have any issue with NRMA services and looking for How to get help with NRMA? This easy guide will equip you with all the NRMA email support, office details you’ll ever need, depending on your specific need.

How to get help with NRMA

Here we sharing information about will walk you through all the ways you can reach NRMA support team, depending on your specific needs. NRMA offer different contact option to reach their representative team, including by phone, email, live chat, in person to solve you query.

Chat with Nomi

Live chat is best way to reach NRMA Australia for customer support, technical support, online account help, payment, mobile app, insurance app and other general inquiries. Visit on their “Contact Us” page and click on the chat button on right side on bottom. The chat service is available Monday to Friday, 8:00 AM to 9:00 PM.

Visit a branch

Alternatively, you can visit NRMA in branch to speak to them in person. To find your nearest branch, use their handy branch locator.

By Phone

You can call 132 132 to speak to a customer service representative. If you are calling for outside Australia Call at +61 2 8661 7307. The helpline is open Mon to Sun: 7:00 AM – 8:00 PM .

NRMA Headquarter Information

Head Office address:

Darling Park Tower 2,
201 Sussex St, Sydney NSW 2000,

Ph: 13 11 22 / 02 8741 6000

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What time does NRMA open?

NRMA Opening hours depending on branch locations. Here we list out NRMA support hours in the Table.

NRMA hours today Opening hours Closing hours
Monday 07:00 AM 08:00 PM
Tuesday 07:00 AM 08:00 PM
Wednesday 07:00 AM 08:00 PM
Thursday 07:00 AM 08:00 PM
Friday 07:00 AM 08:00 PM
Saturday 07:00 AM 08:00 PM
Sunday 07:00 AM 08:00 PM

NRMA close on following holidays

  • Christmas Eve
  • Christmas Day
  • Boxing Day
  • New Years Eve
  • New Years Day
  • Anzac Day


Q. How long does a CTP Green Slip last?

A: You can usually choose to hold a NSW CTP Green Slip policy for 6 or 12 months. If your CTP policy has expired, you must renew your policy within 21 days of the due date or you will have to choose a 12-month registration when renewing.

Q. What types of insurance does NRMA offer?

A: NRMA offers a wide range of insurance products, including:
Car insurance
Home Insurance
Motorcycle insurance
Travel insurance
Caravan, boat, business, and life insurance.

Q. How do I cancel my policy?

A: Car insurance
You can cancel your car insurance in the NRMA Insurance App. You can also cancel your car insurance by logging into your online account

SGIO or SGIC customers
If you’re an SGIO or SGIC customer:

Talk to on web chat, or
Call on 133 233.

Q. How can I get a car insurance quote from NRMA?

A: You can get a quote online, over the phone, or through an NRMA branch.

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