How do I submit a claim to Bupa? Get Answer

Bupa Australia is a healthcare company. The company committed to helping their customers live longer, and healthier. They offer a wide range of services, including aged care and retirement, health insurance plans, to improve the health of all Australians.

Whether you’re seeking assistance or have any inquiries with Bupa services, and want to know how to reach Bupa support team. In this article we sharing all the available options, so you reaching the right department quickly.

Ways To Bupa Claim On Health Insurance

Bupa created ‘myBupa’ to make using your cover easier than ever. With its intuitive design and 24/7 access on your laptop, desktop or mobile, it’s the quickest way to make claims and get the most out of your membership. Claim online or via the Bupa app is one of the quickest ways to process your claims.

How to make a Medical, Hospital or Ambulance claim

On a web browser

  • Login in myBupa
  • Select Make a claim from the quick menu on the home page.
  • Select a service
  • Upload the official, itemised and paid invoice/receipt. Click Next.
  • Add or confirm your bank details. If you’d like to use a different bank account, select the checkbox to edit the details.
  • Review the information and select the checkbox to confirm you’ve read and accepted the terms and conditions. Click Submit

On the myBupa App

  • Login to the app
  • Tap Claims to make a medical, hospital or extras claim.
  • Tap + NEW CLAIM.
  • Select a service from the drop-down list
  • Read and confirm the submission criteria, then tap START.
  • Answer any specific questions for the claim type.
  • Upload receipts by tapping Attach Receipt and uploading a photo or file, then tap NEXT.
  • Tap NEXT and confirm your bank account details, retyping your account details as needed. Tap NEXT.
  • Confirm that you accept the terms and conditions, then tap SUBMIT.

Have a general enquiry?

If you have any problem or issue with Bupa services, Bupa offer a several options to reach their customer support team. Here we provide easy method to reach Bupa Australia support team which provides tips for getting the help you need.

Bupa claim

General enquiry – 134 135

For any general questions about Bupa services like a Home, Car, Landlord and Pet Insurance, you can call on their helpline number at 134 135 within Australia, if you are calling outside Australia call at +61 3 9487 6400. This helpline is available from Monday to Friday: 8 am – 8pm (AEST/AEDT).

Christmas trading hours

Mon 18 – Fri 22 Dec: 8am – 7pm AEST/AEDT
Sat 23 – Tue 26 Dec: Closed
Wed 27 – Fri 29 Dec: 8am – 6pm AEST/AEDT
Sat 30 Dec – Mon 1 Jan: Closed

Live Chat

Live chat is best way to reach Bupa for customer support, technical support, and other general inquiries. It offers a convenient way to get help without having to wait on hold. For live chat visit Bupa contact us page and click on Chat button on right side. The chat service is available Monday to Friday from 8:00 AM to 8:00 PM AEST.

Using Mail

Here you can contact Bupa by sending a mail, Bupa postal address is 33 Exhibition Street, Melbourne, VIC 3000, Australia. If you have any questions any suggestions try this Head office address for fast response.

Bupa Headquarter Information

Head Office address:

255 George St,
Sydney NSW 2000,

Ph: 134 135

What time does Bupa open?

Here we list out Bupa (Calling) trading hours hours in the Table.

Bupa hours today Opening hours Closing hours
Monday 08:00 AM 08:00 PM
Tuesday 08:00 AM 08:00 PM
Wednesday 08:00 AM 08:00 PM
Thursday 08:00 AM 08:00 PM
Friday 08:00 AM 08:00 PM
Saturday 08:00 AM 08:00 PM

Which day Bupa holiday close ?

  • Christmas Eve
  • Christmas Day
  • Boxing Day
  • New Years Eve
  • New Years Day
  • Anzac Day

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