Question with Get Solution Here

If you have issue with your order, or question about their products and services or need a help with customer team. Don’t fret, here we sharing information about how to contact

Different Ways to Get in touch with

Catch offer a several options to reach their customer support team. Here we provide easy contact method to reach Australia support team which provides tips for getting the help you need. Use below contact method to resolve you query and get information about their service.

Live Chat Option

Live chat is best way to reach Catch Australia for customer support, technical support, order support and other general inquiries. Visit on their “Contact Us” page and click on the How Can We Help? button on right side on bottom. The chat service is available Monday to Friday, 9:00 AM to 5:00 PM AEST.

By Phone – 1300 222 824

For General Enquiries about Catch Australia services and products you can reach them by calling at 1300 222 824. The helpline is open from 9:00am to 5:00pm AEST on Monday to Friday. Use this number for following queries:

  • Delivery
  • Returns & Refunds
  • My Account
  • Products
  • Payments

Submit a Request

You can also Submit a Request using their contact page. Fill out the form with your contact information, select the subject relevant to your query, and explain your issue. In Subject include, Delivery, Returns & Refunds, Payments, Cancel an Order, My Account and more. A Catch representative will reach out to you via email within 48 hours with a helpful response. Company Information

Head Office Address:

240-246 E Boundary Rd,
Bentleigh East VIC 3165

Ph: 1300 222 824

You may also check: Experiencing Belong Internet Issues? What to Do

What time does open?

Here we list out Catch contact hours in the Table.

Catch hours today Opening hours Closing hours
Monday 09:00 AM 05:00 PM
Tuesday 09:00 AM 05:00 PM
Wednesday 09:00 AM 05:00 PM
Thursday 09:00 AM 05:00 PM
Friday 09:00 AM 05:00 PM

Which day holiday close ?

  • Christmas Day
  • New Years Day
About is Australia’s favorite online shopping destination. It is a part of the Wesfarmers Group. The online shop offer a wide range of products across various categories, from Home and Kitchen, beauty products, groceries and fashion. is commitment to providing Aussies with top quality products at incredible prices.

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