Lost Your HSBC Credit Card? Don't Panic! Here's What Do NOW

HSBC first established operations in Australia in 1965. The HSBC offers a comprehensive range of banking and financial services to individuals, businesses, and institutions.

If you facing any trouble or any issue with HSBC Australia services such a personal banking, credit card, online banking, transaction, personal loan, opening account and other services? Here we provides a comprehensive guide to how to get in touch with HSBC support team, by email, live chat, office address to ensuring you connect with the right team for your specific inquiry.

What to do if you’ve lost your HSBC credit card

However, I can provide you with helpful information and resources to deal with this situation:

Report by Phone:

HSBC Premier customers: 1300 301 168 (or +61 2 9005 8192 if calling from overseas)
Other customers: 132 152 (or +61 2 9005 8511 if calling from overseas)

Or, you can go do it online.

Select ‘Report a lost or stolen card’.
Enter your log on details.
Select ‘Manage your account’ then click on ‘My card controls’ to place a temporary block on your card.

Block your card (optional):

While reporting your card lost, you can request a temporary block until you find it.

Request a replacement card:

Replacement cards typically take 7 business days to arrive in Australia.

How to activate HSBC credit card?

A step-by-step guide to activating your new credit card

Mobile app

Log into your account on the HSBC AU mobile app.
Tap on your new credit card from the account summary page.
Tap ‘Manage’ just below the card details to open the options menu.
Select ‘Activate Credit Card’ and enter the 16-digit card number followed by the card
expiry date and the date of birth of the primary card holder.
Submit and your card will be activated instantly.

Online activation

If you are registered for online banking it’s easy to activate your card online. Just follow these steps:

Log onto online banking.
Select your credit card account.
Select ‘Manage your account’ and ‘Activate card’ and follow the steps to activate your card.

Additional support

Here we provide easy method to reach HSBC Australia support team which provides tips for getting the help you need.

Chat with HSBC

Number of customers get support through chat in their Mobile Banking app and Online Banking. Chat service is available every day from 7am to 11pm (AEST) including public and bank holidays.

Find a branch

Alternatively, you can visit HSBC in branch to speak to them in person. To find your nearest branch, use their handy branch locator.

You may also check: Need help with Catch.com.au? Get Solution Here

HSBC Headquarter Information

Head Office Address:

100 Barangaroo Avenue,
Sydney NSW 2000, Australia

Ph: 1300 308 008

What time does HSBC open?

Here we list out HSBC contact hours in the Table.

HSBC hours today	Opening hours	Closing hours
Monday	09:30 AM	04:00 PM
Tuesday	09:30 AM	04:00 PM
Wednesday	09:30 AM	04:00 PM
Thursday	09:30 AM	04:00 PM
Friday	09:30 AM	04:00 PM
Saturday	–	–
Sunday	–	–