Vodafone Australia is a telecommunications brand offering mobile and fixed broadband services. Vodafone Australia is part of the TPG Telecom. If you have any questions or any issue with Vodafone Australia services or products like cancel Vodafone plan, billing and payment, here we provide information about how to reach Vodafone Australia support team, office address.
How to Cancel Vodafone Plan
In this guide we provide information about cancelling your prepaid phone or Mobile Broadband service.
For Prepaid Plan
- Simply stop recharging. If you don’t recharge within 120 days after your last prepaid recharge date your number will automatically be disconnected.
- You can cancel your prepaid service using live chat 24/7 in the My Vodafone app.
- Also by call on 1555 from your Vodafone phone or 1300 650 410 from any phone.
- Visit to your nearest Vodafone store.
You can get in touch with Vodafone customer support team by calling at 1300 650 410 from any other phone or call at 1555 from your Vodafone mobile phone to speak with a Vodafone representative team directly. If you are calling from overseas call at +61 426 320 000.
By Chat:
Using My Vodafone app
This is the best option for current Vodafone customers. Chat with a Vodafone representative 24/7 through the My Vodafone app.
Website
Chat with a Vodafone representative 24/7 on the Vodafone Australia website.
Social Media:
You can also get help by Vodafone using their social media via Facebook and Twitter. Send a message on Facebook or Twitter.
Mailing Address
Here you can reach Vodafone via mailing, Vodafone Australia postal address is PO BOX 2580, Kingston Delivery Centre, Kingston, TAS 7050. If you have any questions any suggestions try this Head office address for fast response.
Vodafone Headquarter Information
Head Office Address:
177 Pacific Hwy,
North Sydney NSW 2060,
Australia
Ph: (02) 9964 4646 / 1300 650 410
What time does Vodafone open?
Here we list out Vodafone Chat Services hours in the Table.
| Vodafone hours today | Opening hours | Closing hours |
| Monday | Open 24 Hours | Open 24 Hours |
| Tuesday | Open 24 Hours | Open 24 Hours |
| Wednesday | Open 24 Hours | Open 24 Hours |
| Thursday | Open 24 Hours | Open 24 Hours |
| Friday | Open 24 Hours | Open 24 Hours |
| Saturday | Open 24 Hours | Open 24 Hours |
| Sunday | Open 24 Hours | Open 24 Hours |
Faq
Q. Does Vodafone have 24/7 support?
A: Vodafone live chat support is available 24 hours a day, 7 days a week. Chat to Vodafone 24/7 in the My Vodafone app (for the best experience).
Q. How do I complain to Vodafone Australia?
A: If you have a complaint about Vodafone Australia, there are several ways to contact them and make your complaint known
- Live Chat: Use their live chat service 24/7 in the My Vodafone app (for the best experience).
- Ph: Call 1555 from your Vodafone mobile, or 1300 650 410 from any other phone. Hearing impaired customers call 13 36 77 in Australia.
- Send a letter to: Vodafone Customer Care, PO BOX 2580, Kingston, Delivery Centre, Kingston, TAS 7050.
Q. How do I transfer my number from Vodafone to another provider?
A: If you’re transferring your mobile number to another provider, you’ll need to organise it through your new mobile provider and your service will still need to be active with us at the time of the transfer.
Q. How do I pay my Vodafone bill?
A: You can pay your Vodafone bill online through My Vodafone, by phone, or in person at a Vodafone store.
Q. What happens if I miss a Vodafone payment?
A: If you miss a Vodafone payment, you will be charged a late fee. Your service may also be suspended or disconnected.
Q. How do I check my Vodafone AU balance?
A: Your balance is displayed on the My Vodafone dashboard. You can also get your balance by calling 1512 from your Vodafone phone or by texting ‘BAL’ to 1511.
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