Question with Dodo Bill, Internet – Get Answer Here

Dodo is an Internet and energy company, founded in 2001 and headquartered in Melbourne. They company offers a range of mobile plans, electricity and gas, home and car insurance. Dodo is a wholly owned subsidiary of Vocus Communications.

If you have any question with Dodo Australia services like Bill and Payment, Electricity and Gas, Internet Plan, here we sharing information about how to get help with Dodo support team.

How to Get in touch with Dodo

Dodo has a different of ways to reach their representatives team for customer support, sales, and technical assistance.


General Inquiry – 13 36 36

The Dodo general inquiry number is 13 36 36. This helpline number is available 9 am – 6 pm AEST Monday to Friday. Technical Support helpline is open 9 am – 9 pm AEST Monday to Sunday.

Use below numbers of Dodo if you have any issue or problem with their services or products.

Dodo Department numbers
General inquiry 13 36 36
Alternate number 02 8375 3629
Sales Enquiries 13 36 36
Power & Gas Support 13 36 36

Live Chat

Live chat is another best way to contact Dodo representatives team. You can chat through their website, to access Dodo live chat, visit their contact us page and click on the “Chat with us” button in the bottom right corner of the page.

Social media

You can also reach Dodo using social media. You can follow Dodo on Facebook, Twitter, and Youtube.

Dodo Headquarter Information

Head Office Address:

PO Box 6097,
Melbourne, VIC 3000,

Ph: 13 36 36


What time does Dodo open?

Here we list out Dodo Customer support hours in the Table.

Dodo hours today Opening hours Closing hours
Monday 09:00 AM 06:00 PM
Tuesday 09:00 AM 06:00 PM
Wednesday 09:00 AM 06:00 PM
Thursday 09:00 AM 06:00 PM
Friday 09:00 AM 06:00 PM

Which day Dodo holiday close ?

  • Christmas Eve
  • Christmas Day
  • Boxing Day
  • New Years Eve
  • New Years Day
  • Anzac Day


Q. How do I pay dodo internet bill?

A: Automatic payments: Bill Payments will be direct debited from your nominated credit/debit card.

Manual Payments: You can also make credit or debit card payments via their online Pay My Bill service.

Q. How do I make Complaints to Dodo Electricity and Gas?

A: Call on call 13 Dodo (13 36 36) and let one of their customer service representatives know about your problem or complaint.

Q. Is Dodo support 24 hours?

A: This helpline number is available 9 am – 6 pm AEST Monday to Friday. Technical Support helpline is open 9 am – 9 pm AEST Monday to Sunday.

Q. How do I view my Dodo bill?

A: You can view, download or print your current bill and previous bills from your My Dodo account. Log in and click the “Billing” quick link, then select your account to view current and previous invoices.

Q. What internet plans does Dodo offer?

A: Dodo offers a variety of NBN and ADSL internet plans with different speeds and data allowances.

Q. My Dodo phone is not working. What can I do?

A: Check your phone settings to ensure they are correct. You can also try restarting your phone.

You may also check: Get Help with Optus Australia and Solve Any Issue

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