Question with Commonwealth Bank? Get Answer Here!

CommBank, is an Australian multinational bank, that offers personal banking, superannuation, institutional banking, insurance, business solutions, and more. If you have any question or query with Commonwealth Bank services like banking, home loan, insurance, credit cards, here we sharing details about how to reach Commonwealth Bank representative team by different ways.

There are several option to get in touch with Commonwealth Bank in Australia. Here are some of the most common methods:

For General Inquiry – 13 2221

For general inquiry call on 13 2221 to reach directly CommBank customer support team Australia. The helpline is open from Monday to Sunday, 8:00 am to 8:00 pm.

If you are calling from overseas call at +61 2 9999 3283.

Call at 13 2221, if you have any question with following services:

  • Lost, stolen or damaged cards
  • Password & log on issues
  • Credit cards
  • Transaction & savings accounts
  • Fraud & scams

Message Commonwealth Bank 24/7

Many enquiries can be solved quickly by messaging their virtual assistant. If you’d prefer to speak to someone, message them in the CommBank app or call 13 2221, for general personal banking enquiries. You message anytime, their messaging specialists are available 24/7.

commonwealth bank phone number

How to message CommBank:

  • Log on to the CommBank app
  • Tap the Help icon
  • Tap ‘Message Now’ and chat to their virtual assistant, Ceba
  • Ceba can respond to your questions

Commonwealth Bank Headquarter Information

Head office Address:

Tower 1,
201 Sussex St,
Sydney NSW 2000,

Ph: (02) 9378 2000 / 13 2221

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What time does Commonwealth Bank open?

If you are planning a visit to Commonwealth Bank , Here you can find Commonwealth Bank regular opening hours, Today Hours, Sunday Hours.

Here we list out Commonwealth Bank support hours in the Table.

Commonwealth Bank hours today Opening hours Closing hours
Monday 08:00 AM 08:00 PM
Tuesday 08:00 AM 08:00 PM
Wednesday 08:00 AM 08:00 PM
Thursday 08:00 AM 08:00 PM
Friday 08:00 AM 08:00 PM
Saturday 08:00 AM 08:00 PM
Sunday 08:00 AM 08:00 PM

Which day Commonwealth Bank close ?

  • Christmas Eve
  • Christmas Day
  • Boxing Day
  • New Years Eve
  • New Years Day
  • Anzac Day


Q. How do I make a complaint to Commonwealth Bank?

A: You can make a complaint by calling at 1800 805 605 from Australia or +61 2 9687 0756 from overseas (8am-6pm, Mon-Fri, Sydney/Melbourne time)

Write to their complaints team (no need to use a stamp) at CBA Group Customer Relations Reply Paid 41 Sydney, NSW 2001

Q. Why choose CommBank? For Home Loan

Here are just a few reasons why choosing CommBank for your home loan could be the right move:

  • One of the lowest variable home loan rates
  • Get support from an expert every step of the way
  • Pay less on your home loan with multiple offsets
  • Get discounts and offers for being a customer
  • Australia’s most flexible home loan

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