Need AAMI? Find the Right Way to Get in Touch Today

AAMI is an Australian financial service company, that provide car, home, CTP and business insurance. Whether you have any question or queries about your car insurance, home insurance or need to lodge a claim after a stressful incident, AAMI provide different ways to get the help you need, whenever you need it. Here’s a comprehensive guide to all the ways you can reach AAMI representative team in Australia:

By Phone – 13 22 44

The direct way to reach AAMI is by calling their helpline number at 13 22 44. This helpline line use for different types of insurance related services, payment related issue. If you are calling for overseas call at +61 3 8520 1300. You can connect during working hours 8 am – 7 pm Monday – Sunday.


AAMI provides an online service on its website, allowing you to communicate with a customer service representative in real-time.

Mailing Address

Here you can contact via AAMI postal address is AAMI, GPO Box 756, Melbourne, VIC, 3001.

AAMI Headquarter Information

Head Office Address:

605 Zillmere Rd,
Aspley QLD 4034,

Ph: 13 22 44


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What time does AAMI open?

Here we list out AAMI support Hours in the Table.

AAMI hours today Opening hours Closing hours
Monday 08:00 AM 07:00 PM
Tuesday 08:00 AM 07:00 PM
Wednesday 08:00 AM 07:00 PM
Thursday 08:00 AM 07:00 PM
Friday 08:00 AM 07:00 PM
Saturday 08:00 AM 07:00 PM
Sunday 08:00 AM 07:00 PM

Which day AAMI holiday close ?

  • Christmas Eve
  • Christmas Day
  • Boxing Day
  • New Years Eve
  • New Years Day
  • Anzac Day

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Q. How do I make an AAMI claim online?

It’s easy to make a claim any time in your AAMI My Account or via the AAMI App.

For online claims:

  • Simply sign in to AAMI My Account and choose the policy you’d like to make a claim for, then select ‘Make a claim’.
  • Follow the prompts and you’ll be guided through each step.
  • Once you’ve completed the form, an AAMI Claims Consultant will be in touch to process your claim.

Q. What types of insurance does AAMI offer?

A: AAMI covers a wide range of insurance needs, including:

  • Car insurance
  • Home and contents insurance
  • Life insurance
  • Pet insurance
  • Travel insurance

Q. How can I pay for AAMI home insurance?

A: AAMI offers a number of flexible ways to pay for your home and property insurance. They offer simple options to pay online (including debit/credit and BPAY), over the counter at your nearest Australian Post Office, by post, and over the phone.

Q. What are the different types of AAMI home insurance?

  • Home Building Insurance
  • Home Contents Insurance
  • Strata Insurance
  • Home and Contents Insurance

Q. How do I cancel my policy?

A: For policy cancellations or to discuss your situation further, please call on 13 22 44.

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